Scania assistance

AT YOUR DISPOSAL

24/7, 365 DAYS A YEAR

THE MISSION OF SCANIA ASSISTANCE, ACTIVE 24 HOURS A 24, 365 DAYS A YEAR, IS TO PROVIDE YOU WITH ALL THE HELP YOU NEED IN ANY LOCATION YOU ARE LOCATED, THUS GIVING YOU THE OPPORTUNITY TO REPAIR YOUR VEHICLE AS SOON AS POSSIBLE.
It does not matter whether it is day or night, weekday or holiday: Scania Assistance is activated by dialing a simple telephone number and, in a moment, you will be put in contact with an operator who will be able to give you useful instructions and arrange the intervention directly on the place or in the workshop.

WHEN CONTACTING SCANIA ASSISTANCE, MAKE SURE YOU HAVE THE FOLLOWING INFORMATION READY TO HAND:

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FRAME NUMBER
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NAME OF THE OWNER OF THE VEHICLE
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VAT NUMBER OF THE OWNER
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NAME OF YOUR SCANIA DEALER
IF SOMETHING UNEXPECTED HAPPENS, YOUR DRIVERS NEED NO MORE BUT CALL SCANIA ASSISTANCE AND TALK TO ONE OF OUR EXPERTS IN YOUR OWN LANGUAGE. OUR SCANIA ASSISTANCE TEAM KNOWS YOUR TRUCK AND IS ABLE TO SEND YOU AN ASSISTANCE VEHICLE WITH THE RIGHT PARTS AND TOOLS.

It will also help you speed things up by preparing workshop quotes and credit checks. Our assistants can then arrange a replacement vehicle or even provide you with practical help in finding temporary accommodation or booking ferries. And the best part is that nothing is charged for the centralized services offered by Scania Assistance.

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